Don’t Share Your Number with Customers, Request Payments Instead and This Is Why

For many SMEs, the go-to way of collecting money is simple: give customers a mobile number or bank account and ask them to “send the money.” At first, this seems convenient, but in reality, it creates a lot of unnecessary problems for both you and your customers.

With Seesail, there’s a smarter way to get paid.

The Problems with Sharing Your Number

When you only share your number or account and leave the rest to the customer, here’s what happens:

• Payment Errors – Customers can mistype a single digit and send money to the wrong person.
• Refund Hassles – Customers end up calling network providers to request refunds, wasting time and creating frustration.
• No Professionalism – New customers may feel uneasy transferring money to a personal number.
• Trust Issues – Without an official request, customers may worry about scams or fraudulent accounts.
• Extra Confirmation – You’re left chasing screenshots or calls to confirm that payments were actually made.

Why Requesting Payments is Better

Sending a payment request isn’t just about convenience, it transforms the way customers perceive your business.

• ✅ Eliminates Errors – No more wrong numbers or accidental transfers.
• ✅ Instant & Secure – Customers only approve a prompt, making it quick and safe.
• ✅ Professional Image – Looks and feels like paying at a proper checkout counter.
• ✅ No Refund Calls – Customers don’t need to chase networks for mistakes.
• ✅ Better Tracking – Every payment request is tied to your sales for easy reconciliation.

How Seesail Makes It Possible

With Seesail, your phone becomes a full POS device. Instead of giving out your number, you can:

• Send secure payment requests instantly.
• Let customers authorize payments via mobile money, card, or wallet.
• Track and confirm every transaction in one place.

No numbers. No back-and-forth. Just smooth, secure payments.

The Way Forward for SMEs

SMEs power Africa’s economy, but outdated payment methods slow growth. By switching from “send the money” to “approve this request”, you save time, protect your customers, and build trust.

With Seesail, you don’t just collect money, you collect it the right way.

👉 Turn your phone into a POS with Seesail today.